Terms of Use

IDpurge is currently an invitation-only test service. It is not open to the general public and no paid public subscription is currently offered under these terms. Access may be limited, paused or withdrawn while bugs, security controls and operational processes are tested.

These terms are supplemented by the beta invitation or communication that identifies the individual operating the private beta and provides a direct contact method.

The planned company is idpurge LTD. It is not yet the incorporated operator of this beta. Its registration number, registered office and geographical business/contact address must be completed before the paid service launches.

IDpurge is intended to help users understand where personal information may appear, organise and track privacy-removal work, communicate with supported brokers or organisations and show progress through a customer dashboard.

The service may include discovery, evidence recording, request preparation, removal or opt-out communications, follow-up tracking and ongoing monitoring features as they are developed.

This beta is for UK residents aged 18 or over managing their own personal information. We do not currently offer accounts for children, family members or representatives acting for somebody else. Do not submit another person's information through this onboarding form.

You must provide information that is accurate to the best of your knowledge and must not use the service to impersonate another person, access information unlawfully, harass an organisation or submit false privacy requests.

Your authorisation covers searches of supported sources, disclosure of necessary identifiers, privacy requests and related replies/evidence for your own information. It does not authorise IDpurge to enter other paid contracts, accept charges, settle compensation claims or waive your legal rights on your behalf.

You can withdraw authority for future requests through privacy@idpurge.co.uk. This does not recall information already sent to an independent broker or remove any lawful need to keep limited records. A broker may require proportionate identity checks or its own evidence of authority; we will explain when your involvement is needed.

No privacy-removal service can guarantee that every item of personal information will be discovered, that every broker will agree to remove information, that information will never reappear, or that a third party will respond within a particular time.

Some information may be lawfully retained, may come from public records, may be outside the scope of a removal right, or may require additional verification. Dashboard statuses describe the information recorded in IDpurge's workflow; they are not a guarantee about all information that may exist elsewhere.

You are responsible for keeping access to your email account and authentication links secure. You must tell IDpurge promptly if you believe your account or email access has been compromised. IDpurge may suspend access where reasonably necessary to protect you, another user or the service.

Use of the service involves processing personal information and may require limited disclosure of identifying information to a broker or organisation so that it can locate and act on the correct record. The Privacy Notice explains this in more detail.

You can normally make privacy requests directly to the relevant organisation without paying a fee. Any future IDpurge subscription pays for the management service, not ownership of a statutory right. Requests about your own information held by IDpurge are also normally free, subject to the limited exceptions permitted by law.

You must not:

• attempt to bypass authentication, access another user's data or interfere with security controls;
• use the service for unlawful, fraudulent, abusive or deceptive purposes;
• submit information you are not entitled to provide;
• probe, scrape or overload the service except with the operator's express permission for an agreed beta test; or
• misrepresent IDpurge's communications as legal advice, a court order or a regulatory demand.

IDpurge depends on third-party infrastructure and interacts with independent brokers and organisations. Those third parties control their own systems, response times and decisions. IDpurge is not responsible for a broker's website availability, independent privacy practices or refusal to act where that refusal is lawful.

The purpose of the beta is to find and correct problems before a public launch. Features may change, data may need to be reprocessed, and temporary interruptions may occur. IDpurge will take reasonable care but does not promise uninterrupted or error-free beta availability.

Testers should report unexpected behaviour, incorrect broker statuses, privacy concerns and suspected security issues promptly using the direct beta contact method supplied to them.

The current controlled beta does not create a paid subscription. A separate paid offering may be introduced later. Before taking payment from public customers, IDpurge must publish the incorporated trader's details and final consumer terms and must make price, billing frequency, renewal, cancellation and statutory cooling-off information clear before the customer orders.

The checkout must also be reviewed against the subscription-contract rules actually in force at the date of public launch, including any commenced provisions of the Digital Markets, Competition and Consumers Act 2024.

Taking part in this free beta will not automatically enrol you in a paid subscription. A paid service requires a separate, informed order.

These beta terms do not take payment, but the future paid service must preserve all mandatory consumer cancellation rights. For an online service contract, this is expected to include the applicable statutory cooling-off period and clear information about cancellation before the order is placed.

The planned paid online service will provide the applicable 14-day initial cooling-off right. If you want paid work to start during that period, we will first obtain your express request and explain any lawful charge for services supplied before cancellation. Starting a scan does not by itself remove your cooling-off right.

Where the law permits a deduction, it must reflect the proportion of the agreed service actually supplied before cancellation. There will be no separate administration, cancellation or refund-processing fee for exercising a statutory cooling-off right. If no service has been supplied, or the conditions for charging have not been met, no service deduction is due.

The future paid service will provide a straightforward online cancellation route, required renewal reminders and applicable renewal cooling-off rights. You will also be able to notify us at support@idpurge.co.uk. Ending a subscription and requesting deletion of your account are separate choices. Nothing in these terms removes a consumer's statutory rights.

See cancellation information and the optional form. Current contact routes are on our contact and complaints page.

We must provide the paid service with reasonable care and skill and preserve your statutory remedies. Descriptions of coverage and third-party limitations do not excuse our own failure to meet those obligations.

Nothing in these terms excludes or restricts liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or rights and remedies that cannot lawfully be excluded under consumer law.

Subject to those protections, IDpurge is not responsible for losses that were not reasonably foreseeable when you joined the beta, losses caused by information you supplied incorrectly, or actions and decisions of independent brokers that are outside IDpurge's reasonable control.

You may stop taking part in the beta at any time by contacting support@idpurge.co.uk. IDpurge may also end or suspend beta access where necessary for security, misuse, technical reasons or to close the test programme. Requests concerning deletion of your personal information are handled in accordance with the Privacy Notice and applicable law.

These beta terms are governed by the law of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory protections and rights to bring proceedings available to you under the law that applies to consumers in your part of the UK.

These terms are deliberately marked as private-beta terms. Before IDpurge accepts payment from or actively markets to the public, the terms must be reviewed and replaced or updated to include the limited company's legal identity and trading disclosures, final subscription mechanics, price, billing and renewal rules, cancellation process, complaint route and any other consumer information required at that time.

Supported sources and available actions vary. The ability to contact a broker is different from the ability to search its records, submit a request or verify an outcome. A catalogue entry is not a promise that all of those actions are available. Checks run in batches on the applicable schedule; not every source is necessarily checked in each batch.

A possible match may relate to someone with similar details. A scan finding, request sent, email-provider acceptance and evidenced removal are different events. No findings in the sources checked does not establish that no personal information exists elsewhere. A removal status records the evidenced outcome for that case, not deletion of every lawful record, backup or copy held by others.

We do not guarantee uninterrupted access to third-party sources, discovery of every exposure or prevention of fraud, spam, stalking or identity theft. IDpurge does not provide identity-theft insurance or guarantee compensation for fraud under this service. General information is not personalised legal advice; this service does not include court representation or compensation-claim settlement.

Read service coverage and result definitions alongside the description of the service you choose.

Dark-web monitoring is planned and is not included in the current beta described in these terms. Before offering it, we will explain the identifiers checked, available sources, frequency, relevant provider/data handling and any plan limits.

Such monitoring cannot search the entire dark web or remove all copies of stolen information. A result may be historical, incomplete or incorrect and does not by itself establish that an account is currently compromised. Absence of a result does not prove that an identifier has never been exposed.

Final paid terms will set out fair reasons and advance-notice arrangements for price changes, material changes to the promised service and suspension or termination. We will not use a general change clause to remove statutory rights or excuse a failure to supply what was agreed. Where required, you will be able to end the affected service and receive the applicable refund.

Any pause, discount or other retention offer will be optional. A pause must explain its duration, any restart date and future charges before you accept it. You will not have to accept an offer or complete a survey to exercise a cancellation right.